ARC maintains a leadership role in our industry by providing unique services and top quality products through continuous improvement and training for all personnel.

ARC Fastener Supply has developed and implemented a Quality Management System to better satisfy the needs of our customers and to improve the management and operations of the Company. ARC proudly upholds the ISO 9001:2000 standard, registered by Underwriters Laboratories. We guarantee our products and services!

ARC believes that quality is a permanent journey, and while always striving for perfection, the journey never ends.

Our Quality Management Principles
• Principle 1 Customer focus
• Principle 2 Leadership
• Principle 3 Involvement of people
• Principle 4 Process approach
• Principle 5 System approach to management
• Principle 6 Continual improvement
• Principle 7 Factual approach to decision making
• Principle 8 Mutually beneficial supplier relationships

Quality Management Values
• Quality Control Inspection
• Document Processes
• Standardized Test by Part
• Technically Skilled Employees
• Internal Resolution
• Closed Loop Corrective Action
• Document Control
• Quality Records Maintained
• Lot Tractability
• Supplier Quality Assurance